Main image credit: 

Main image credit: 

As financiers battle with rising interest rates and suppliers deal with operating costs that continue to squeeze margins, remaining profitable has never been more challenging.  

According to Keyloop commissioned research, 46% of automotive businesses believe they already have too many systems to log into and too many processes to complete, meaning customer satisfaction can fall by the wayside.

Keyloop is entering into a bold new chapter on a mission to reframe automotive retail and empower businesses to increase both vehicle and consumer lifetime value.  

With diesel vehicles accounting for 30% to 50% of greenhouse emissions at a mine site, replacing them with a battery-electric fleet is a sure way to drastically reduce overall CO₂ emissions, but how else can mines benefit from this technology?

Leading underground manufacturers Normet believe the answer lies with SmartDrive. This architecture for battery electric vehicles (BEV) was developed in collaboration with customers, building on feedback, predicting future trends, and assessing the limitations of diesel engines, and comes with a wealth of benefits for operators.

Keyloop enhanced its business by acquiring ATG earlier this year, fuelled by the desire to better connect the purchase journey, vehicle supply, and aftersales experience across the industry. Over the past few months, the acquisition enabled Keyloop to unveil an integrated technology portfolio that more completely connects the entire consumer journey, helping retailers and OEMs improve the service they deliver via innovative solutions. 

Since then, Keyloop has been hard at work to execute the initial roll-out of an industry first, the Automotive Retail Platform.  

Designed to drive exceptional user journeys, the system empowers motor finance providers, fleet suppliers, dealerships or OEMs' businesses to exceed rising customer expectations via the industry’s first intelligent, composable Automotive Retail Platform: Fusion. 

Tim Smith, Chief Strategy Officer at Keyloop, said: “By picking the right technology partner, businesses can evolve and meet consumer expectations while maintaining transparency and loyalty throughout the automotive retail ecosystem. 

“It’s time financiers and fleet suppliers were able to harness automation and personalisation, to enhance operational efficiency and customer satisfaction. 

With one supplier and one composable automotive platform, Fusion unlocks endless capabilities for businesses throughout the ecosystem. Fusion centralises every aspect of the automotive retail process in a single, powerful solution, whether it’s inventory, risk management or addressing compliance, connecting each stage of the value chain to maximise vehicle and consumer lifetime value.  

With legacy systems, delivering exceptional customer journeys becomes increasingly challenging for fleet and financiers. Data inaccuracy means interactions with consumers are inefficient, and customers can end up feeling undervalued because of a friction-filled journey. These inefficiencies can have a huge impact on the experience and, ultimately, profit.

With an active data core, and baked-in AI capabilities that streamline workflows and features that reduce the need for double keying, fleet and financiers will be able to eradicate the daily gripes of data inaccuracies and instead drive profit-focused, data-driven decisions and compliant financing.  

Data unification and seamless integration means real-time connection of your systems, allowing data to flow from one system to another for maximum consistency. This minimises the need to rekey information, making users more efficient and ultimately more agile as a team. 

The new Automotive Retail Platform will enable businesses to provide the right vehicle, for the right customer, at the right time. Fusion’s Supply domain also promotes data-driven decisions and drives sustainable growth through intelligent inventory sharing and real-time availability.

Tim adds: "Keyloop’s Fusion platform transforms manual, time-intensive processes into efficient, automated workflows, enabling fleet providers and financiers to streamline operations and improve productivity. By leveraging advanced data capabilities and seamless integration, businesses can personalise every touchpoint, allowing customers to engage via whichever channel they choose.  

“This tailored, transparent approach not only meets consumer demands but also fosters loyalty, retention, and operational excellence for the long haul." 

Keyloop is a leading provider of automotive retail solutions, with more than 40 years of industry expertise and over 14 billion digital interactions captured to date. Its cutting-edge solutions cater for every stage of the automotive retail ecosystem, connecting retailers, OEMs, financiers, and fleet suppliers with their consumers via innovative Experience-First software.  

Spanning demand, supply, operations and ownership, Fusion is Keyloop’s dynamic Automotive Retail Platform, optimising the automotive retail lifecycle for customers and consumers alike. It increases both vehicle and customer lifetime value through seamless automation and personalisation, while its technology serves more than 20,000 retailers, more than 80 OEMs, 80% of the top 10 UK leasing companies, and 60% of brands within Europe’s financier space. For more information, please visit: www.keyloop.com